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Z-CoiL Footwear - Customer Help Center

Thank you for your interest in partnering with Z-CoiL! We work with select retailers who are passionate about helping people live pain-free through high-quality footwear.Approved dealers receive exclusive access to our best wholesale pricing through a secure login on our website.<blockquote data-start="641" data-end="738"><a href="https://zcoil.com/pages/dealers" target="_blank" rel="noopener noreferrer">&#x1F517; For full dealer requirements and how to apply, visit our Become a Dealer page here.</a></blockquote>Still have questions? Feel free to email us at <a data-start="789" data-end="836" rel="noopener">painfree@zcoil.com</a> &#x2014; we&#x2019;re happy to help!

Thank you for your interest in partnering with Z-CoiL! We work with select retailers who are passionate about helping people live pain-free through high-quality footwear. Approved dealers receive exclusive access to our best wholesale pricing through

How Can I Become a Z-CoiL Dealer/Wholesaler?

How do I track my order?

Are you looking for a Z-CoiL store near you?

How do I use a promo code, and what if I forget to apply it?

How does Z-CoiL’s Try Before You Buy program work?

What is Z-CoiL’s 30-Day Risk-Free Trial?

What’s the difference between the Try Before You Buy program and the 30-Day Risk-Free Trial?

Missing/Stolen Packages

How to Manage Shop Pay Installments in the Shop App

Ordering & Payments

How do I make a return?

When will I get my refund?

Can I return a "gently used" Z-CoiL item?

How do I return an international Z-CoiL order?

Can I exchange my coils for a different size?

Returns & Exchanges

How do I replace my coils?

How do I tighten a loose screw on my Z-CoiLs?

How do I fix a detached coil?

Can I adjust or replace the springs on my Z-CoiL shoes?

How do I install and adjust heel lifts on my Z-CoiL shoes?

Can I get a shoe adjustment from Z-CoiL?

How do I lower the arch in my Z-CoiL shoes?

Repairs & Maintenance

Shipping & Delivery

Do you offer any women's size 11 shoes?

What width are Z-CoiL shoes?

Do Z-CoiL shoes come in half sizes?

Can I adjust the spring strength in my Z-CoiL shoes?

What is the Z-CoiL Welcome Guide and where can I find it?

Can I get Z-CoiL footwear through workers’ compensation?

Product Information

How do I use my Z-Points rewards?

What is the Z-CoiL Influencer Program and how does it work?

Does Z-CoiL offer corporate or bulk order discounts?

Z-Points & Rewards

I'm having trouble logging in

Account & Login Help

I’m a Z-Tech (Z-CoiL) shareholder. What are my options with my shares?

Shareholders

How Can I Become a Z-CoiL Dealer/Wholesaler?Updated a few seconds ago