How can I fix a misaligned or clicking heel on Z-CoiL shoes?Updated 2 months ago

If your Z-CoiL shoe's heel is off-center or makes a clicking sound, please send a video of the shoes. Lift the shoes up, shake them gently, and check if the coil seems loose. This will help us assess the issue and provide further instructions or assistance, if needed at [email protected] 

Also see

How to Fix a Loose or Detached Coil

Repairing a Loose Z-Nut with the Z-CoiL Repair Kit

The Z-Nut is the locking piece that secures the coil to your Z-CoiL shoe. If it comes off, don’t worry—it’s easy to reattach.

👉 Just follow this step-by-step video guide: 

If you purchased your shoes from us at zcoil.com and your z-nut comes undone, please reach out with your order number and we can send you a repair kit. If you did not purchase from us, we can sell you a repair kit here: https://zcoil.com/collections/accessories/products/repair-kit

Email us at [email protected] questions