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Z-CoiL Footwear - Customer Help Center

To use your Z-Points, just <a href="https://zcoil.com/pages/z-points">log in to your account, click here</a>. Once you&apos;re logged in, you can view your points balance and redeem rewards at checkout.Good to know:<ul dir="ltr" data-sourcepos="174:3-177:2;11567-11820"><li data-sourcepos="174:3-174:57;11567-11621">You need to be logged in to see your points balance.</li><li data-sourcepos="175:3-175:97;11624-11718">Z-Points can&apos;t be combined with another discount code &#x2014; only one discount applies per order.</li><li data-sourcepos="176:3-176:100;11721-11818">Z-Points expire after 1 year. Making a new purchase before they expire keeps them accumulating.</li></ul>&#x1F3A5; Watch a quick video on how to redeem your points:&#xA0;<iframe width="100%" src="https://www.youtube.com/embed/gpEp6VVZkyo?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable">&#xA0;</iframe>

To use your Z-Points, just log in to your account, click here. Once you're logged in, you can view your points balance and redeem rewards at checkout. Good to know:. 🎥 Watch a quick video on how to redeem your points:

How do I use my Z-Points rewards?

Z-Points & Rewards

How do I track my order?

Are you looking for a Z-CoiL store near you?

What if I forgot to apply my discount code?

What is Z-CoiL’s 30-Day Risk-Free Trial?

Missing/Stolen Packages

How to Manage Shop Pay Installments in the Shop App

International Shipments

Can I Use My FSA or HSA to Purchase Z-CoiL Footwear?

How Do I Use a Discount Code?

Ordering & Payments

How do I make a return?

When will I get my refund?

Can I return a "gently used" Z-CoiL item?

How do I return an international Z-CoiL order?

Can I exchange my coils for a different size?

How do I start an exchange?

How do Amazon returns work?

Returns & Exchanges

How do I replace my coils?

How do I tighten a loose screw on my Z-CoiLs?

How do I fix a detached coil?

Can I adjust or replace the springs on my Z-CoiL shoes?

How do I install and adjust heel lifts on my Z-CoiL shoes?

Can I get a shoe adjustment from Z-CoiL?

How do I lower the arch in my Z-CoiL shoes?

Repairs & Maintenance

Shipping & Delivery

Do you offer any women's size 11, 12, 13 shoes?

What width are Z-CoiL shoes?

Do Z-CoiL shoes come in half sizes?

Can I adjust the spring strength in my Z-CoiL shoes?

What is the Z-CoiL Welcome Guide and where can I find it?

Can I get Z-CoiL footwear through workers’ compensation?

90-Day Workmanship Warranty

Common Coil Settings - Pronation Support

How Long Does the Z-CoiL Spring Last?

What is the weight limit for Z-CoiL shoes?

Do you offer shoes with safety toes?

Which Shoes Can Be Enclosed?

ASTM F2413 Safety Toe Certification

Why are my Z-CoiLs squeaking?

Product Information

What is the Z-CoiL Influencer Program and how does it work?

Does Z-CoiL offer corporate or bulk order discounts?

I'm having trouble logging in

Account & Login Help

I’m a Z-Tech (Z-CoiL) shareholder. What are my options with my shares?

Shareholders

How Can I Become a Z-CoiL Dealer/Wholesaler?

How to Unsubscribe from Z-CoiL Emails

How can I fix a misaligned or clicking heel on Z-CoiL shoes?

Where can I watch the Z-CoiL Shark Tank episode?

Does Z-CoiL offer a military discount?

Z-CoiL Repair Kits

How do I use my Z-Points rewards?Updated a month ago