Z-CoiL Footwear - Customer Help Center logo
Z-CoiL Footwear - Customer Help Center logo

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90-Day Workmanship WarrantyUpdated 3 minutes ago

Z-CoiL products are built to last, but in the rare event of a manufacturing defect, we’ve got you covered.

What’s Covered:

  • Manufacturing or material defects affecting performance or structure.

  • Applies for 90 days from date of delivery on Z-CoiL.com or Amazon purchases.

What’s Not Covered:

  • Normal wear and tear (like worn heel pads).

  • Damage from misuse, modifications, or accidents.

What We’ll Do:

  • We’ll repair or replace your shoes free of charge.

  • If your style is no longer available, we’ll offer an equivalent replacement.


Long-Term Durability Support

While Z-CoiL’s steel coils are built to last a lifetime, some parts—like heel pads, z-nuts, and insoles—may wear out over time and need replacing.

We offer:

  • Replacement parts

  • Authorized repair services

  • Recommendations for certified repair shops (including one in Albuquerque)


Need Help?

If you have a warranty question, want to start a return, or need a repair recommendation, our customer service team is here to help.

📞 Call us: 800.268.6239
📧 Email: [email protected]



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