Z-CoiL Footwear - Customer Help Center logo
Z-CoiL Footwear - Customer Help Center logo

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Product Information

From sizing tips to technical features, this section helps you get to know your Z-CoiL shoes inside and out. Learn what makes Z-CoiL technology different, how to care for your footwear, and whether your custom orthotics will work with our designs.

Do you offer any women's size 11, 12, 13 shoes?

Most Z-CoiL styles are unisex. Use this chart to convert between men’s and women’s sizes. If you're a bigger women's size please order mens sizes:.

What width are Z-CoiL shoes?

The majority of our shoes are D width. However, our Prime Work Boot and Sidewinder Sandal are made in a wider E width for a roomier fit.

Do Z-CoiL shoes come in half sizes?

Z-CoiL does not manufacture half sizes, but we’ve made it easy to fine-tune your fit! Every pair includes a 3mm insert designed to help adjust the shoe for those in-between sizes. Here’s how to use it:. Remove the Insole – Take out the standard Z-Coi

Can I adjust the spring strength in my Z-CoiL shoes?

Yes! Z-CoiL shoes come with four different spring strengths, pre-set based on your shoe size and average body weight. Most customers find the default coil perfect, but if you’re feeling too much or too little compression, it may be worth switching. S

What is the Z-CoiL Welcome Guide and where can I find it?

The Z-CoiL Welcome Guide is your go-to resource for getting started with your new Z-CoiL footwear. It covers everything you need to know—from break-in tips and product care to understanding how Z-CoiL shoes help reduce pain and impact. Whether you're

Can I get Z-CoiL footwear through workers’ compensation?

If you have a work-related injury or medical condition, you may be able to get your Z-CoiL shoes paid for by Worker’s Compensation. Follow these simple steps to make the process as smooth as possible. Visit your doctor and discuss your need for Z-Coi

90-Day Workmanship Warranty

Z-CoiL products are built to last, but in the rare event of a manufacturing defect, we’ve got you covered. What’s Covered:. Manufacturing or material defects affecting performance or structure. Applies for 90 days from date of delivery on Z-CoiL.com