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Z-CoiL Footwear - Customer Help Center

<img src="https://attachments.gorgias.help/30BVo7vVdj47rvzm/hc/z8QbV2Pgro6ogePy/2025100215-231bde5a-a316-428e-94c6-d370e9b82da5-star%20coil%20turns%20colour.jpg" style="width: 544px;" class="fr-fic fr-dib"> You can easily rotate your own coils to adjust for pronation, to swap your coils simple unscrew them as seen here in this video. &#xA0;<iframe width="100%" src="https://www.youtube.com/embed/5nAQ7gRIay4??si=Wdu1w3KeAlYRKA4C&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe>

You can easily rotate your own coils to adjust for pronation, to swap your coils simple unscrew them as seen here in this video.

Common Coil Settings - Pronation Support

Product Information

How do I track my order?

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What if I forgot to apply my discount code?

What is Z-CoiL’s 30-Day Risk-Free Trial?

Missing/Stolen Packages

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When will I get my refund?

Can I return a "gently used" Z-CoiL item?

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Can I exchange my coils for a different size?

When a customer wants to use the 30-day risk-free trial for multiple pairs or multiple people

How do I start an exchange?

Returns & Exchanges

How do I replace my coils?

How do I tighten a loose screw on my Z-CoiLs?

How do I fix a detached coil?

Can I adjust or replace the springs on my Z-CoiL shoes?

How do I install and adjust heel lifts on my Z-CoiL shoes?

Can I get a shoe adjustment from Z-CoiL?

How do I lower the arch in my Z-CoiL shoes?

Repairs & Maintenance

Shipping & Delivery

Do you offer any women's size 11, 12, 13 shoes?

What width are Z-CoiL shoes?

Do Z-CoiL shoes come in half sizes?

Can I adjust the spring strength in my Z-CoiL shoes?

What is the Z-CoiL Welcome Guide and where can I find it?

Can I get Z-CoiL footwear through workers’ compensation?

90-Day Workmanship Warranty

How Long Does the Z-CoiL Spring Last?

What is the weight limit for Z-CoiL shoes?

Do you offer shoes with safety toes?

Which Shoes Can Be Enclosed?

ASTM F2413 Safety Toe Certification

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What is the Z-CoiL Influencer Program and how does it work?

Does Z-CoiL offer corporate or bulk order discounts?

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Shareholders

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How can I fix a misaligned or clicking heel on Z-CoiL shoes?

Where can I watch the Z-CoiL Shark Tank episode?

Common Coil Settings - Pronation SupportUpdated a month ago