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Z-CoiL Footwear - Customer Help Center

<p>Use our&#xA0;<a href="http://Are%20you%20looking%20for%20a%20Z-CoiL%20store%20near%20you?" target="_blank" rel="noopener noreferrer"></a><a href="https://zcoil.com/pages/retail-store-locator" target="_blank" rel="noopener noreferrer"><strong>Store Locator </strong></a>to find the nearest authorized Z-CoiL retailer. You can try on shoes, get expert fitting advice, and experience the comfort in person.</p>

Use our Store Locator to find the nearest authorized Z-CoiL retailer. You can try on shoes, get expert fitting advice, and experience the comfort in person.

Are you looking for a Z-CoiL store near you?

Ordering & Payments

How do I track my order?

How do I use a promo code, and what if I forget to apply it?

How does Z-CoiL’s Try Before You Buy program work?

What is Z-CoiL’s 30-Day Risk-Free Trial?

What’s the difference between the Try Before You Buy program and the 30-Day Risk-Free Trial?

How do I make a return?

When will I get my refund?

Can I return a "gently used" Z-CoiL item?

How do I return an international Z-CoiL order?

Can I exchange my coils for a different size?

Returns & Exchanges

How do I replace my coils?

How do I tighten a loose screw on my Z-CoiLs?

How do I re-attach the Z-Nut?

Can I adjust or replace the springs on my Z-CoiL shoes?

How do I install and adjust leg lifts on my Z-CoiL shoes?

Can I get a shoe adjustment?

Can I get a shoe adjustment from Z-CoiL?

Repairs & Maintenance

Shipping & Delivery

Do you offer any women's size 11 shoes?

What width are Z-CoiL shoes?

Do Z-CoiL shoes come in half sizes?

Can I adjust the spring strength in my Z-CoiL shoes?

What is the Z-CoiL Welcome Guide and where can I find it?

Can I get Z-CoiL footwear through workers’ compensation?

Product Information

How do I use my Z-Points rewards?

What is the Z-CoiL Influencer Program and how does it work?

Does Z-CoiL offer corporate or bulk order discounts?

Z-Points & Rewards

I'm having trouble logging in

Account & Login Help

I’m a Z-Tech (Z-CoiL) shareholder. What are my options with my shares?

Shareholders

Are you looking for a Z-CoiL store near you?Updated 3 days ago