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Z-CoiL Footwear - Customer Help Center

Yes! We offer a free one-time shoe adjustment within 30 days of purchase&#x2014;this includes modifications for low arches or width adjustments. After 30 days, you can purchase a custom fit adjustment here:&#xA0;<a data-start="330" data-end="453" rel="noopener" target="_new" href="https://zcoil.com/collections/accessories/products/z-coil-custom-fit-adjustment-service">Z-CoiL Custom Adjustment Service</a>.

Yes! We offer a free one-time shoe adjustment within 30 days of purchase—this includes modifications for low arches or width adjustments. After 30 days, you can purchase a custom fit adjustment here: Z-CoiL Custom Adjustment Service.

Can I get a shoe adjustment?

Repairs & Maintenance

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How do I use a promo code, and what if I forget to apply it?

How does Z-CoiL’s Try Before You Buy program work?

What is Z-CoiL’s 30-Day Risk-Free Trial?

What’s the difference between the Try Before You Buy program and the 30-Day Risk-Free Trial?

Ordering & Payments

How do I make a return?

When will I get my refund?

Can I return a "gently used" Z-CoiL item?

How do I return an international Z-CoiL order?

Can I exchange my coils for a different size?

Returns & Exchanges

How do I replace my coils?

How do I tighten a loose screw on my Z-CoiLs?

How do I re-attach the Z-Nut?

Can I adjust or replace the springs on my Z-CoiL shoes?

How do I install and adjust leg lifts on my Z-CoiL shoes?

Can I get a shoe adjustment from Z-CoiL?

Shipping & Delivery

Do you offer any women's size 11 shoes?

What width are Z-CoiL shoes?

Do Z-CoiL shoes come in half sizes?

Can I adjust the spring strength in my Z-CoiL shoes?

What is the Z-CoiL Welcome Guide and where can I find it?

Can I get Z-CoiL footwear through workers’ compensation?

Product Information

How do I use my Z-Points rewards?

What is the Z-CoiL Influencer Program and how does it work?

Does Z-CoiL offer corporate or bulk order discounts?

Z-Points & Rewards

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I’m a Z-Tech (Z-CoiL) shareholder. What are my options with my shares?

Shareholders

Can I get a shoe adjustment?Updated 3 days ago