Z-CoiL Footwear - Customer Help Center logo
Z-CoiL Footwear - Customer Help Center logo

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Repairs & Maintenance

Keep your Z-CoiLs performing at their best. Find step-by-step guides on how to replace your coils, tighten screws, or reattach the Z-Nut. We’ll also point you to our repair shop for more extensive fixes.

How do I replace my coils?

How do I replace my coils?Z-CoiL shoes come with replaceable coils that can be changed when they wear down. You can order replacement coils directly from our website. Once you have them, replacing the coils is quick and easy—no special tools needed!.

How do I tighten a loose screw on my Z-CoiLs?

If you notice a loose screw in your Z-CoiL footwear, it’s important to tighten it to maintain stability and performance. Here's how:. Use a standard Phillips head screwdriver. Locate the screw at the base of the coil (underneath the insole). Gently t

How do I re-attach the Z-Nut?

The Z-Nut is the locking piece that secures the coil to your Z-CoiL shoe. If it comes off, don’t worry—it’s easy to reattach. 👉 Just follow this step-by-step video guide:. Make sure the coil is properly aligned and securely tightened to ensure safe

Can I adjust or replace the springs on my Z-CoiL shoes?

Yes! All Z-CoiL springs are both replaceable and adjustable, and can even be fine-tuned to support different gait types—including pronation and supination. 🔧 Learn how to adjust your coils with our Coil Settings Guide: zcoil.com/pages/coil-settings.

How do I install and adjust leg lifts on my Z-CoiL shoes?

Here’s a simple guide to help you get started:. The process is very similar to replacing the coil springs on your Z-CoiL shoes. You’ll be placing the leg lifts between the shoe and the spring, kind of like stacking Legos—they're designed to fit toget

Can I get a shoe adjustment?

Yes! We offer a free one-time shoe adjustment within 30 days of purchase—this includes modifications for low arches or width adjustments. After 30 days, you can purchase a custom fit adjustment here: Z-CoiL Custom Adjustment Service.

Can I get a shoe adjustment from Z-CoiL?

Z-CoiL® offers custom shoe adjustments to help you get the perfect fit and feel. Whether you need a low arch adjustment, a coil strength change, or other fine-tuning, our experienced cobblers are here to help. Within 30 Days of Purchase?You qualify f