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Z-CoiL Footwear - Customer Help Center

Z-CoiL products purchased on Amazon are returned through Amazon, under Amazon&apos;s return requirements &#x2014; not under our zcoil.com 30-day any-condition guarantee.To be eligible for an Amazon refund:<ul dir="ltr" data-sourcepos="55:3-57:2;2853-3114"><li data-sourcepos="55:3-55:156;2853-3006">Shoes, socks, and insoles must be 100% unworn and unused. Any item showing scuffs, dirt, foot impressions, or odors cannot be accepted or refunded.</li><li data-sourcepos="56:3-56:106;3009-3112">Returns must include the original packaging &#x2014; shoe box, inserts, tags &#x2014; and any included accessories.</li></ul>We recommend trying your Z-CoiLs on indoors, on a clean surface, to check fit and comfort before wearing them outside.Want to wear them for a real test drive? Order directly from zcoil.com. Our 30-Day Risk-Free Trial lets you return them in any condition, no questions asked.Questions about an Amazon order? Contact us through your Amazon order page or call 800.268.6239.

Z-CoiL products purchased on Amazon are returned through Amazon, under Amazon's return requirements — not under our zcoil.com 30-day any-condition guarantee. To be eligible for an Amazon refund:. We recommend trying your Z-CoiLs on indoors, on a clea

How do Amazon returns work?

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Can I return a "gently used" Z-CoiL item?

How do I return an international Z-CoiL order?

Can I exchange my coils for a different size?

How do I start an exchange?

How do I replace my coils?

How do I tighten a loose screw on my Z-CoiLs?

How do I fix a detached coil?

Can I adjust or replace the springs on my Z-CoiL shoes?

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Can I get a shoe adjustment from Z-CoiL?

How do I lower the arch in my Z-CoiL shoes?

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Do you offer any women's size 11, 12, 13 shoes?

What width are Z-CoiL shoes?

Do Z-CoiL shoes come in half sizes?

Can I adjust the spring strength in my Z-CoiL shoes?

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90-Day Workmanship Warranty

Common Coil Settings - Pronation Support

How Long Does the Z-CoiL Spring Last?

What is the weight limit for Z-CoiL shoes?

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Which Shoes Can Be Enclosed?

ASTM F2413 Safety Toe Certification

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Product Information

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Z-CoiL Repair Kits

How do Amazon returns work?Updated a month ago