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How do I make a return?Updated 25 days ago
At Z-CoiL, we want you to love your purchase. If you’re not completely satisfied, you can return your items within 30 days of purchase, in any condition—no questions asked.
How to Start a Return
- Log into Your Account: Log in to your account here. Make sure to use the same email you used when placing your order.
- Request Return:
- Select the item(s) you want to return.
- Choose the reason for your return.
- Ship Your Item: Mail your items to the address below. Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service.
Z-CoiL ATTN: Returns
6934 4th Street NW
Los Ranchos de Albuquerque, NM, USA 87107
4. Get Your Refund: Once we receive and process your return, we’ll issue a full refund to your original payment method. You’ll receive an email confirmation when your refund is on its way.
Need Help on an Exchange or a Replacement?
If you need further assistance, just email us at [email protected].
For international orders, you are responsible for return shipping costs. We will refund the purchase price, but please note that duties and taxes are non-refundable.
All orders must be returned to our headquarters at:
6934 4th Street NW Los Ranchos de Albuquerque, NM, USA 87107