When a customer wants to use the 30-day risk-free trial for multiple pairs or multiple peopleUpdated 3 months ago

When a customer wants to use the 30-day risk-free trial for multiple pairs or multiple people

Z-CoiL's 30-day risk-free trial applies to each pair of shoes purchased directly from zcoil.com, on Amazon, or at a participating retail store. There is no stated limit on the number of pairs that can be returned under the guarantee, as long as each return is made within 30 days of purchase.

IF a customer wants to order multiple pairs for themselves, THEN they may return any or all of them within 30 days in any condition for a full refund.

IF a customer wants to order pairs for multiple people (such as family members), THEN each pair is covered under the same 30-day guarantee as long as the order is placed directly through zcoil.com, Amazon, or a participating store, and the return is initiated within 30 days of that order's purchase date.

NOTE: Outlet and gently used items are final sale and are not eligible for the 30-day return guarantee.