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Z-CoiL Footwear - Customer Help Center

Once we receive and inspect your returned item(s), please allow up to 5 business days for us to process the return. After processing:<ul data-start="746" data-end="898"><li data-start="746" data-end="817">A full refund will be issued to your original payment method.</li><li data-start="818" data-end="898">You&#x2019;ll receive an email confirmation as soon as your refund is on its way.</li></ul>Please note: While we process refunds promptly, your bank or credit card provider may take an additional 2&#x2013;7 business days to post the funds back to your account.<h3 data-start="1068" data-end="1097" id> </h3>

Once we receive and inspect your returned item(s), please allow up to 5 business days for us to process the return. After processing:. A full refund will be issued to your original payment method. You’ll receive an email confirmation as soon as your

When will I get my refund?

Returns & Exchanges

How do I track my order?

Are you looking for a Z-CoiL store near you?

How do I use a promo code, and what if I forget to apply it?

How does Z-CoiL’s Try Before You Buy program work?

What is Z-CoiL’s 30-Day Risk-Free Trial?

What’s the difference between the Try Before You Buy program and the 30-Day Risk-Free Trial?

Ordering & Payments

How do I make a return?

Can I return a "gently used" Z-CoiL item?

How do I return an international Z-CoiL order?

Can I exchange my coils for a different size?

How do I replace my coils?

How do I tighten a loose screw on my Z-CoiLs?

How do I re-attach the Z-Nut?

Can I adjust or replace the springs on my Z-CoiL shoes?

How do I install and adjust leg lifts on my Z-CoiL shoes?

Can I get a shoe adjustment?

Can I get a shoe adjustment from Z-CoiL?

Repairs & Maintenance

Shipping & Delivery

Do you offer any women's size 11 shoes?

What width are Z-CoiL shoes?

Do Z-CoiL shoes come in half sizes?

Can I adjust the spring strength in my Z-CoiL shoes?

What is the Z-CoiL Welcome Guide and where can I find it?

Can I get Z-CoiL footwear through workers’ compensation?

Product Information

How do I use my Z-Points rewards?

What is the Z-CoiL Influencer Program and how does it work?

Does Z-CoiL offer corporate or bulk order discounts?

Z-Points & Rewards

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Account & Login Help

I’m a Z-Tech (Z-CoiL) shareholder. What are my options with my shares?

Shareholders

When will I get my refund?Updated 3 days ago